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203 Professional Communication Skills

Learn Professional Techniques
& Practice them in Private Sessions


$1495

Learn Professional Techniques

  • Conquer presentation nervousness
  • Size people up quickly; speak their language
  • Use body language, eye contact, & expressions effectively
  • Design content for each unique group

6 Live Practice Sessions 1-on-1

  • Practice your delivery privately with your instructor
  • Give presentations from your home or office
  • Practice Q&A with your role-playing instructor
  • Assess your video with your instructor
  • Your instructor gives you feedback and coaching

Course Outline-Sample Lecture Video

Learning objectives - From textbooks, lectures and six live speaking sessions, master presentation skills in three knowledge areas:

  • Body Kinesthetic's - Use effective eye contact, hand gestures, posture, expressions
  • Design of Presentation Materials & Content - Proper use and design techniques for handouts, PowerPoint slides, meeting notes tailored to your audience
  • Reading the audience - Quickly determine the mix of personality types and base your presentation design on how those types process information & make decisions

Course Modules and Assignments

1 - Formal Presentations to Groups

- Profiling the audience
- Mix of profiles; create options
- Addressing the needs of each
- Project plan presentations
- Status reports
- Change Requests
- Tailor Power Point presentations to groups
- Record video presentation for
-Live Q&A privately with instructor

2 - Profiling Execs, Managers & Staff

- The personality profiles
- Analyze videos of the profiles
- Psychologist's analysis
- Cues for "profiling" people
- Feedback from your instructor

3 - Targeting your Presentation

- How each profile prefers to:
- Process information
- Make decisions
- Prioritize life events
- Think about new ideas
- Organize information
- Evaluate other people
- Practice in 6 live video simulations
- Private with your role-playing instructor
- Profile and communicate on the spot

4 - Informal Group Meetings

- Profiling the group
- Project team meetings
- Brainstorming sessions
- Requirements gathering
- Controlling the discussion
- Draw out their strengths
- Contain their weaknesses

5 -Meeting with Individuals

- Profile the individual
- Counseling poor performers
- Performance reviews
- Conflict resolution
- Best info style for each profile
- Control the discussion

Keys to Great Presentations

  • Learn to "read" your audience on the spot
    • Spot personality types
    • Tailor your presentations to fit the audience
  • Presentations to appeal to each audience
    • How to organize the information
    • When to use PowerPoint or handouts
  • Learn techniques for professional delivery:
    • Build your credibility
    • Increase your persuasiveness

You'll learn Techniques To:

Assess your audience:

-- Spot revealing behavior
-- Analyze speech patterns
-- Ways of sharing ideas
-- Read behavior patterns
-- Interpret body language
-- Ways of processing info
-- How each profile thinks
-- How each reacts

Target each personality:

- Select the correct delivery
- Match their info needs
- Understand decisions
- Package your ideas
- Anticipate their objections
- Techniques for:
--- Individual meetings
--- Small group sessions
--- Formal presentations

Learn to:

  • Build support
  • Persuade people
  • Sell your ideas
  • Build credibility
  • Solve conflicts
  • Influence poor performers
  • Motivate your team
  • Build relationships
  • Personal coaching at each step

    • Study videos of executives & "read" their personality type
    • Reading & lectures
    • Live web meetings & presentations with your instructor (private)
    • Approved for 60 PDUs by
    $1495

    Course Enrollment by phone
    800-942-4323